INTRODUCTION
This notice informs you of our policy regarding all information we record about you. It sets out the conditions under which we may process any information collected from you or provided by you. It covers both personally identifiable information (“personal information”) and non-personally identifiable information. In the context of this notice and applicable law, “process” refers to the collection, storage, transfer, use, or other actions on your information.
If there are any points within this policy with which you disagree, your only recourse is to leave our website immediately.
We take the protection of your privacy and confidentiality very seriously. We understand that visitors to our website expect their personal data to be used only for its intended purposes and not to fall into the hands of third parties.
We are committed to preserving the confidentiality of all information you provide to us and expect the same from you.
Our policy complies with UK law, including the EU General Data Protection Regulation (GDPR).
The law requires us to inform you of your rights and our obligations concerning the processing and control of your personal data. For further details, please visit www.knowyourprivacyrights.org.
Except as stated below, we do not share, sell, or disclose any information collected through our website with third parties.
THE BASES ON WHICH WE PROCESS INFORMATION ABOUT YOU
The law requires us to define the legal bases under which we process your personal information. If any basis becomes irrelevant, we will stop processing your data immediately. Should a basis change, we will notify you of the new legal basis where applicable.
1. INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU
When you create an account on our website, purchase a product, or agree to our terms, a contract is formed between you and Med Aesthetic Pro. In order to fulfill our obligations under this contract, we must process the personal information you provide.
We may use your information for:
• Verifying your identity for security purposes.
• Selling products to you.
• Providing you with our services.
• Offering advice on using our website, products, or services.
We process this information on the basis of our contractual obligation or in preparation for entering into a contract with you. We may aggregate this data for analytics or performance monitoring without identifying individuals.
This data will be processed until the contract between us terminates or is ended by either party under the terms of the agreement.
2. INFORMATION WE PROCESS WITH YOUR CONSENT
In certain situations, when no contractual relationship exists, such as browsing our website or requesting information about our services, you may consent to provide personal information. We aim to obtain your explicit consent where possible, such as through cookie consent.
Sometimes, consent is implied, such as when you send us an email expecting a response.
We do not use your information for purposes that would personally identify you without your explicit consent. If consent is granted, we may share your contact details with trusted associates for services that may benefit you.
You may withdraw your consent at any time by emailing us at info@medaestheticpro.co.uk. However, withdrawing consent may affect your ability to use certain features on our website or our services.
3. INFORMATION WE PROCESS FOR LEGITIMATE INTERESTS
We may process your information based on legitimate interests, provided they are reasonable and necessary. This includes:
• Record-keeping for proper administration of our business.
• Responding to unsolicited communications.
• Protecting our legal rights.
• Providing insurance or seeking professional advice for managing business risks.
We ensure this processing is necessary, and you would reasonably expect us to handle your data in this way.
4. INFORMATION WE PROCESS BECAUSE OF LEGAL OBLIGATIONS
In certain cases, we may be legally required to process your personal information. This could include providing information to legal authorities when properly authorized, such as via court orders.
SPECIFIC USES OF INFORMATION YOU PROVIDE TO US
We use the information provided by customers primarily for delivering medical products and services. Information may also be used to enhance operations or improve treatment methods, while maintaining confidentiality and adhering to applicable laws.
5. INFORMATION SHARE WITH THIRD PARTIES
Our website allows users to post content that may be viewed or shared by others, such as posting on a forum. Once posted, we have no control over how third parties may use this information. Requests to remove personal information from public posts may be sent to info@medaestheticpro.com
6. COMPLAINTS REGARDING WEBSITE CONTENT
If you submit a complaint about website content, we will investigate and, if necessary, remove the content while reviewing your complaint. We aim to balance free speech with your rights and interests.
7. INFORMATION RELATING TO PAYMENT
We do not store or handle your payment information. At the point of payment, you are transferred to a secure page on the SagePay or Alipay website, which handles your payment securely.
8. INFORMATION ABOUT YOUR DIRECT DEBIT
We do not offer direct debit payment facilities.
9. JOB APPLICATIONS AND EMPLOYMENT
If you submit a job application, we may retain your information for up to three years. If employed, we will collect and retain data relevant to your employment and retain your file for up to six years after your employment ends.
10. COMMUNICATION WITH OUR SUPPORT TEAM
When you contact us, we retain personal information such as your name and email to track our communications and provide efficient service.
1. COMPLAINT HANDLING
We record information from complaints to resolve issues. Occasionally, we may share some details of your complaint with other relevant parties at our discretion.
12. AFFILIATE AND PARTNER INFORMATION
Information shared between Med Aesthetic Pro and affiliates or business partners is used solely for commission-related activities and remains confidential.
USE OF AUTOMATED SYSTEMS ON OUR WEBSITE
13. COOKIES
We use cookies to track your usage of our website, store preferences, and enhance your experience. You may disable cookies through your browser, though this may limit your website functionality.
14. PERSONAL IDENTIFIERS FROM BROWSING ACTIVITY
We collect data such as your IP address and geographical location to monitor website performance. This information is anonymized and used for analytics unless combined with other identifying data.
15. RE-MARKETING
We may use cookies for re-marketing, allowing third parties to show you ads related to Med Aesthetic Pro products. Consent is required for such cookies.
DISCLOSURE AND SHARING OF YOUR INFORMATION
16. THIRD-PARTY DATA
Occasionally, we receive non-personally identifiable data from third parties whose services we use.
17. THIRD-PARTY ADVERTISING
Third parties may advertise on our website using cookies and tracking technologies, over which we have no control.
18. CREDIT REFERENCES
We may share information with credit reference agencies to prevent fraud, especially in cases where payment is disputed without reasonable cause.
19. DATA PROCESSED OUTSIDE THE EU
Our website is hosted in the UK, but data may be processed outside the European Union. We ensure compliance with data protection laws by using appropriate safeguards.
ACCESS TO YOUR INFORMATION
20. REVIEW AND UPDATING OF PERSONAL INFORMATION
You may review or update personal information by logging into your account. To request additional information, contact us at info@medaestheticpro.com
21. REMOVAL OF YOUR INFORMATION
If you request the removal of your personal information, email info@medaestheticpro.com This may limit the services we provide.
22. VERIFICATION OF INFORMATION
We will take steps to verify your identity before making changes to your personal data, ensuring its security.
OTHER MATTERS
23. SITE USE BY CHILDREN
We do not market or sell products to children. Those under 18 may only use the website with parental consent.
24. ENCRYPTION OF DATA
We use SSL encryption to protect data exchanged between our website and users.
25. HOW TO COMPLAIN
If you are dissatisfied with our privacy policy, contact us at info@medaestheticpro.com. If you remain dissatisfied, you may file a complaint with the Information Commissioner’s Office (ICO) via https://ico.org.uk/concerns/.
26. DATA RETENTION PERIOD
We retain your personal information only as long as necessary for legal or business purposes.
27. COMPLIANCE WITH THE LAW
Our privacy policy is designed to comply with the law in all jurisdictions where we operate. If you believe we do not comply, please contact us.
28. REVIEW OF THIS PRIVACY POLICY
This policy may be updated periodically. The terms applicable to you are those posted on our website at the time you use it.
If you have any questions regarding our privacy policy, please contact us.
BY USING THIS WEBSITE, YOU ACCEPT THE POLICIES OUTLINED IN THIS PRIVACY POLICY.
Med Aesthetic Pro is your trusted, convenient, and reliable source for purchasing aesthetic supplies at competitive prices.
